Top 7 Ways to Can’t Send Messages on Facebook Marketplace

Whether you’re a buyer or a seller, sending messages on Facebook Marketplace is something you may have to do often to ask or respond to questions, negotiate prices, or arrange meetups. All of this, however, may not be possible if you can’t send messages on Facebook Marketplace in the first place.

Such issues with Facebook Marketplace shouldn’t keep you from connecting with potential buyers and sellers. This guide has some useful tips that should help restore your ability to send messages on Facebook Marketplace. So, let’s take a look.

1. Wait It Out

Facebook Marketplace limits the number of messages one can send daily to reduce spam and unsolicited activities. If you have sent too many messages on Marketplace quickly, you may see the ‘Limit Reached’ error. This restriction usually applies to those who are new to Marketplace.

In that case, you need to wait a day or two before you can send messages again.

2. The Other Person May Have Blocked You

Can you only send messages on Facebook Marketplace to a specific person? If so, the other person has likely blocked you. Sometimes, you may see the ‘Not all buyers can message this seller’ error while trying to message someone on Facebook Marketplace.

If the issue occurs with all the accounts, continue with the fixes below.

3. Sign Out and Sign Back In

Sometimes, authentication issues with your account can prevent you from sending messages on Facebook Marketplace. In most cases, you can fix such issues by signing out of Facebook and signing back in.

Step 1: Open the Facebook app and tap the menu icon (three horizontal lines) at the top-right corner.

If you have an iPhone, tap the Menu icon at the bottom-right corner.

Step 2: Scroll down to tap on Log Out. Select Log Out again to confirm.

For those using Facebook in a web browser, tap the profile icon at the top-right corner and select Log Out.

Sign back into your Facebook account and check if you can send messages on Marketplace.

4. Request Facebook to Restore Your Marketplace Access

Facebook may revoke your Marketplace access if you violate its community guidelines. When this happens, you may be unable to send messages or view any listings on Marketplace.

If you believe your access was mistakenly revoked, you can request Facebook to reinstate your Marketplace access. To do so, head over to the Marketplace tab on Facebook, click the Request Review option, and fill out the form that appears.

5. Disable Extensions

This applies to those who are using Facebook Marketplace on a web browser. While third-party extensions are great for improving your browsing experience, they can sometimes interfere and cause Facebook Marketplace messages to stop working. You can temporarily disable your extensions to see if that gets things going again.

If you’re using Facebook in Google Chrome, type chrome://extensions in the address bar and press Enter. Then, use the toggles to turn off all extensions.

On Microsoft Edge, type edge://extensions in the address bar and press Enter. Use the toggles next to extensions to turn them off.

Restart your browser after this and try to send messages on Facebook Marketplace again. If this method works, you can re-enable your extensions one by one to isolate the one causing the issue.

6. Clear Cache Data

Such issues with the Marketplace can also arise due to corrupted app or browser cache data. Fortunately, it’s both safe and easy to get rid of this problematic cache data.

To clear browsing data in Chrome or Edge, press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (macOS) keyboard shortcut. Then, use the drop-down menu next to Time Range to select All time and tick the checkbox that reads ‘Cached images and files.’

After that, hit the Clear data button.

If you’re using Facebook Marketplace on an Android phone, use these steps to clear the cache.

Step 1: Long-press on the Facebook app icon and tap the info icon from the menu that appears.

Step 2: Go to Storage and tap the Clear cache option at the bottom.

7. Update the App (Mobile)

Using an outdated Facebook app on your Android or iPhone could break some of its features and cause problems. So, if none of the above fixes help, you can update the Facebook app as a last resort.

Head to the Google Play Store (Android) or Apple App Store (iPhone) to update the Facebook app on the respective devices. Following that, you can send messages on Facebook Marketplace.

Facebook for Android

Facebook for iPhone

The Marketplace for Everyone

Effective communication plays a crucial role when you are buying or selling goods and services on Facebook Marketplace. Hence, it can be frustrating when you can’t message anyone on Facebook Marketplace. Hopefully, that’s no longer the case, and one of the above tips has helped you fix the problem.