Top 11 Ways to Fix Samsung TV Not Downloading Apps

Samsung uses Tizen OS for its smart TV lineup. The system has a built-in store to download popular apps and services on your Samsung TV. However, many have complained about downloading apps and their newest smart TV. If you face the same, here are the best ways to fix Samsung TV not downloading apps.

You can always stream select cable channels on your Samsung TV. But your smart TV experience is incomplete without streaming apps like Netflix, Prime Video, Disney+, Peacock, DAZN, and more. Unlike an Android TV, you can’t use your Android phone to install apps on a Samsung TV either. You must check the troubleshooting tricks below to install apps without breaking a sweat.

1. Check the Network Connection

You need to first check the network connection on your Samsung TV. You will continue to run into errors without a high-speed internet connection.

Step 1: Press the Home button on your Samsung TV remote. Slide left to Settings.

Step 2: Expand the Network and select Network Status.

Make sure your TV is connected to the internet. If the Wi-Fi issues persist on your Samsung TV, check our dedicated post to fix the problem.

2. Restart TV

Rebooting your Samsung TV is an effective way to fix common problems. You can turn off the TV, remove it from the power source, and turn it back on. After the system reboots, open the app store and start downloading apps.  

3. Restart Router

Do you face internet connectivity issues on all your connected devices? Your home or office router is the main culprit here. You need to restart the router and try downloading apps on your Samsung TV.  

4. Check Device Storage

Most Samsung TVs come with 8GB of space by default. Out of which, around 5.3GB is available to utilize. If your Samsung TV is running low on storage, it may face issues with downloading apps.

Step 1: Open Samsung TV Home and slide left to Settings.

Step 2: Select the Device Care.

Step 3: Open Manage Storage.

Step 4: Check the storage breakdown at the top. You can select and delete irrelevant apps from the same menu.

5. Run Device Care

Do you still face issues with installing apps on Samsung TV? The company offers a Device Care app to take care of such niggles.

Step 1: Open the Device Care app on your Samsung TV (check the steps above).

Step 2: Select ‘Start Device Care’ and let the system troubleshoot the problem.

6. Log Out and Login Again

You may face issues with downloading apps due to an account authentication error on your Samsung TV. You need to sign out from your Samsung account and sign back in.

Step 1: Open the Apps menu from your Samsung TV home.

Step 2: Select your account at the top.

Step 3: Open your Samsung account and hit Sign Out.

Sign in using your Samsung account details and try downloading apps again.

7. Disable VPN

Your Samsung TV may act upon an active VPN connection. You should disable any VPN connection and try again.

8. Unavailability of Apps

Some streaming apps are region specific. You can’t access and download them from unsupported countries. For example, YouTube TV, Sling TV, Hulu, Peacock, FuboTV, etc., are available only in the US and specific countries. You won’t find them in other regions.  

9. Update Samsung TV

Samsung regularly releases updates to improve the stability of Tizen OS. Samsung TV may fail to download apps due to outdated system software.

Step 1: Open Samsung TV Settings (check the steps above). Select All Settings.

Step 2: Select ‘Support’ from the sidebar and hit Software Update to download and install the pending update.

10. Reset Samsung TV

Do you still run into app installation errors on your Samsung TV? It’s time to reset the Samsung TV and start from scratch.

Step 1: Head to Samsung TV Settings (check the steps above). Select General.

Step 2: Select Reset and enter a four-digit PIN (the default PIN is 0000).

Follow the instructions and set up your Samsung TV.

11. Use Other Streaming Devices

A buggy Tizen OS may ruin your streaming experience on Samsung TV. You can get a Google Chromecast, Amazon Fire TV Stick, or an Apple TV, connect it to an HDMI port on your Samsung TV, and ditch the built-in Tizen OS completely.

Access Hundreds of Apps on Samsung TV

Your weekend plans will get ruined without access to streaming apps on your Samsung TV. Before you settle for a small iPad or laptop screen, go through the tricks above to fix the problem.